Frequently asked questions

We've answered our most asked questions below. Want to know more? Just get in touch! Send a free on-line enquiry or simply call Stagmania today !

  • About our stag company

    Q: Who are we?
    A: We are the market leaders for stag parties, stag weekends and sport tours. Stagmania has a dedicated team specializing in stag weekends travelling abroad. With over 100,000 satisfied customers, and 70% of our business coming from repeat business and word of mouth, we only rely on our reputation to grow as a business. We have no need to advertise in papers or magazines, as our lovely client’s sing our praises! Stagmania is a trading name of Vamos Travel Ltd which is a fully bonded ATOL tour operator – license number: 5927

    Q: Why do your holidays run so successfully?
    A: Firstly, our stag company is run by passionate travel professionals. We all enjoy creating amazing stag weekends. Before we offer a city, hotel, activity or even a restaurant, we will experience it ourselves [yes! We have a tough job!]. So everything is tried, tested and loved. All our client groups are given a fully loaded stag information pack before travelling, and once abroad they will have contact with emergency local contacts, and will be meeting our various guides and activity partners. We pride ourselves on our professional service, our reliability and our friendly ground handlers, most of whom we have been friends with for many years.

     

  • Reviews

    Q: Do customers leave feedback or reviews of your holidays?
    A: Yes, we take great pride in receiving them. Each stag package has there own review tab, so new customers can hear the voices of our past & repeat clients. Please see the ‘review’ tab button on this page. On the home page of our website, you can also locate the general review centre button. But do note, that these reviews are not specifically related to the stag destination you are currently reading / reviewing. 

    Q: How do I leave feedback?
    A: At the end of your holiday we ask our clients to complete a small feedback form. If you missed the opportunity to do this, you can go to the review section of Stagmania and make a new review. 

    Q: Can I send feedback directly to a general manager / company director?
    A: All feedback is received by our product managers, not your 1-1 stag managers. The feedback forms are then used for our staff’s monthly evaluations. The most praised staff during that month receives various rewards. 

  • Financial security

    Q: How do we know our booking will be secure when we are abroad?
    A: Simply put – we pay all our suppliers & local staff before you travel. This means all your services are paid in full before you arrive in the country! Also, our company holds no bank loans or takes credit! So unlike the big travel companies [with their fancy TV adverts] going bankrupt, and giving the industry a bad name – we deliver on our payment promises! You are in safe hands. Remember, Stagmania is an ATOL Bonded company, with over 100,000 happy clients to our name. We deliver on our promises – 100% of the time!

  • Holiday information packs

    Q: When do i get my holiday information pack?
    A: We send your holiday information packs 10-14 days before departure. If you have any questions or concerns, please contact your 1-1 expert travel manager. In this fully loaded stag packs – we provide hotel references, emergency contacts, nightlife tips,  transfer details etc. The packs are all relative to what services you’ve booked.

    Q: What if I have a problem abroad?
    A: For most holiday bookings, we will provide you with an emergency contact name/number, who will be able to help during difficult situations. This is not available for activity, transfer, flight ‘only’ bookings. 

  • Insurance

    Q: Should I take out insurance before travelling?
    A: Yes. It is extremely important that all travelers booked must have travel insurance, whilst travelling with us. It is a booking condition of traveling with us that you have adequate travel and activity insurance in place; this is part of our booking / terms and conditions, as we want your safety to come first.

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